OBJECTIVE

Aspire to join a reputed organization as a customer service representative to serve with best of my professional efficiencies.

PROFESSIONAL EFFICIENCIES

* Soft spoken, debonair and disciplined.
* Pleasing personality.
* Efficient to build a good relationship, utilize skills of workforce.
* Efficient in sorting out all kinds of service and products related complaints of customers instantaneously.
* Adapting expertise with the changing environment.
* Diligent, target centric and result oriented.

PROFESSIONAL EXPERIENCE

XYZ Business Center, New York, 20XX – Present
Customer Service Representative

* Ensure that the customers receive high standard services.
* Keep in touch with the clients and offer them the best services in order to expand the chain of business.
* Offer best solutions, refunds and discount coupons.
* Offer insurance policies and renew the existing ones.
* Apply self devised extraordinary strategies to converse and offer the unique customer services.

BBC Group, New York, 19XX – 20XX
Customer Service Representative

* Looked after the clients and met their requirements.
* Reported directly to the CEO about the status of business by establishing a regular contact with customers through phones and E mails.
* Attended regular meetings and reviewed the progress of work.
* Analyzed the sales targets and meeting predetermined deadline.
* Emphasized the quality of services and products.

Educational Qualification

Graduation in Arts stream from Cambridge University in 20XX.

Software skill

Extensive knowledge of Internet and computer.

References

Available upon request