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Evan Hopkins
731 Easton Ave.
Scranton, PA
(814) 555-2156
ehopkins@earthlink.net

OBJECTIVE

To obtain an entry-level position in database management.

WORK EXPERIENCE
City College, New York, NY
Academic Computing Department
September 2003 - Present
Technical Assistant

• Manage day-to-day computer support and networking problems within the computer lab

• Install and configure workstations

• Install various software applications on Windows workstations such as MS Office, Netscape, Dial-Up Networking

• Troubleshoot basic LAN problems such as wiring and software clients

• Assist in the NetWare upgrade from Novell 4.0 to 4.1a

• Assist in Novell backup procedures

• On call seven days a week

• Assist in maintaining the school webpage

Smart Fee Realty, New York, NY
July 2003 - September 2003
Administrative Assistant

• Oriented and instructed new clients and visitors

• Responsible for implementation of all office needs, supplies, and functions

• Handled realty materials

• Developed documents including homes listings and advertisements

• Organized documents, meetings, and open houses

• Composed documents for corporate office and all store locations, including spreadsheets and announcements

TECHNICAL SKILLS

Network: MS Windows 95 workstation. Novell 4.X server. Basic IPX, Basic TCP/IP, ThinNet, wiring. Upgrades, installations and configurations.

Software: MS Office and. Some knowledge of Adobe Photoshop, Paintshop Pro and Microsoft Image Composer

Hardware: IBM compatibles for workstations and servers. Macintosh Computers

OS: MS-DOS 6.X, basic knowledge of UNIX

Web Programs: Well-versed in HTML, DHTML, JavaScript, VB Script, CGI and VRML

EDUCATION

Retts Electronic Institute, New York
Certificate: PC Technician 2002