Letter of Recommendation for Call Center Jobs

George Williams
National Call Center
35, Harrison Road, Dallas,
Texas 10080

Date: 13rd May, 2010.

To whomsoever it may concern:

Ronald worked under my supervision as a customer care representative from Feb. 01, 1999, until Feb. 29, 2004. His responsibilities included contacting previous clients, process new customer enrollments, updating customer information and scheduling appointments for sales representatives, in addition to some clerical duties. During the course of his employment, Ronald proved himself to be an able employee, a hard worker, and a brilliant customer care executive.

I was quite impressed by Ronald ability to complete all the calls assigned to him on time. His processing was always thorough and comprehensive, and his fact checking always accurate. We sometimes allow our call executives to do some supervision work, but Ronald talents prompted us to assign him more pieces than normal. His record keeping is clear, concise, and evocative.

Overall, Ronald is a very meticulous and able employee. I certainly believe he has what it takes to make a wonderful PRO someday, and I am sad to see him leave. I strongly recommend Ronald for any mid-level customer care position in investment and banking consultancies.

Regards,

George Williams,
Accounts Manager,
National Call Center.